PRIVACY POLICY

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Natalie Petelo Photography

Last updated: 1st February 2026

1. Introduction

Natalie Petelo Photography (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage our photography services, make an enquiry, or visit our website.

2. What Information We Collect

We may collect the following personal information:

  • Full names (parents and children)

  • Contact details (email address, phone number, home address)

  • Baby details (due date, birth date, gender, name)

  • Session preferences and questionnaire responses

  • Payment information (processed securely via third-party providers)

  • Photographs and digital image files

  • Social media handles (if voluntarily provided)

3. How We Collect Information

Information is collected when you:

  • Submit an enquiry via our website or social media

  • Complete a booking form or questionnaire

4. How We Use Your Information

Your information is used to:

  • Communicate with you regarding your session

  • Schedule and manage bookings

  • Deliver galleries and final images

  • Process payments and invoices

  • Improve client experience

  • Share selected images for marketing purposes (only where permission has been granted)

We do not sell or rent your personal information to third parties.

5. Image Use & Marketing

Images from your session may be used on our website, social media platforms, studio samples, or promotional material only where written consent has been provided.

If you have requested that your images remain private, we fully respect this.

6. Storage & Security

We take reasonable steps to protect your information.

Client information and images may be stored securely using trusted third-party systems including:

  • Studio management software (e.g. Studio Ninja)

  • Online gallery platforms

  • Cloud storage providers (e.g. Dropbox, Google Drive)

  • Secure backup systems

While we take care to protect your information, no digital storage system is completely secure.

7. Access & Correction

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information (subject to legal or contractual obligations)

To make a request, please contact us at: nataliepetelophotography@gmail.com

8. Retention of Images

We retain digital files for a reasonable period for archival and backup purposes. However, we recommend clients download and back up their final images upon delivery.

We cannot guarantee indefinite storage.

9. Cookies & Website Data

Our website may use cookies to improve user experience and track website traffic analytics. You may disable cookies via your browser settings.

10. Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Natalie Petelo

Natalie Petelo Photography | nataliepetelophotography@gmail.com | Auckland, New Zealand